Privacy Policy

Privacy Policy – 24 Tea Shop Malta

Last updated: August 25, 2026

At 24 Tea Shop Malta (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your choices regarding your data when you interact with us.

Information We Collect

We only collect limited information that you provide to us directly when you contact us or place an order. This may include:

• Name and surname
• Phone number or email address
• Delivery address (if you request delivery)
• Order details (products and quantity)

We do not collect account registrations, usernames, or passwords. We also do not automatically collect technical details such as your device, IP address, or browsing activity.

How We Use Your Information

We use the information you provide solely to:

• Confirm and deliver your order.
• Respond to your messages or inquiries.
• Process payments through cash on delivery, Revolut, or BOV bank transfer.
• Keep basic records for accounting and legal compliance.

Payments

We do not process online payments directly on this website. All payments are currently made via cash on delivery or Revolut. We do not collect or store credit/debit card details.

Sharing of Information

We do not sell, rent, or share your personal data with third parties. The only circumstances where your data may be shared are:

• With our website hosting provider (for site functionality and security).
• If required by law or legal authorities.
• In the event of a business transfer (such as franchise restructuring).

We currently do not work with external marketing partners or third-party shipping providers.

Data Retention and Security

We keep your personal information only as long as necessary to provide services, comply with Maltese law, or maintain basic business records. We use reasonable security measures to protect your data, but no system is 100% secure.

Cookies

Our website may use basic cookies for functionality (such as remembering your browsing preferences). We do not use cookies for advanced tracking or targeted advertising. You may disable cookies in your browser settings at any time.

Your Rights

You have the right to request:

• Access to the personal information we hold about you.
• Correction of inaccurate details.
• Deletion of your data, where legally possible.
• To opt out of any promotional communication (if applicable).

To exercise these rights, contact us at i[email protected].

Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect data from minors.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

📧 Email: [email protected]
📍 Address: Triq Giacomo Bosio, Naxxar NRX 4055, Malta